- True Wireless Earbuds All True Wireless Earbuds
- Over-Ear & On-Ear Headphones All Over-Ear & On-Ear Headphones
- Wired Headphones All Wired Headphones
- Wireless Headphones All Wireless Headphones
1) Check if the earbuds are operating 2) Check if the earbuds volume are at an appropriate level 3) Check if the earbuds are correctly connected to your mobile phone. 4) Check if the earbuds are operating within a normal working range.
Please make sure the paired device supports AVRCP (Audio/Video Remote Control Profile).
After-sales service information
If the product has a performance failure during the effective warranty period, you may apply for product warranty service.