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W820NB
W240TN
MS50A
W820NB Plus
NeoBuds Pro
Please try the following solutions: 1) Restart the speakers and reconnect the audio source. 2) Turn up the volume 3) Make sure the audio input is set correctly 4) Check if there is a signal from your audio source
Please try the following solutions: 1) Make sure Bluetooth is enabled 2) Move your device closer and retry the connection 3) Try another Bluetooth device for connection
Please try the following solutions: 1) Make sure both the power and the wall outlet are on. 2) Restart the Edifier bookshelf speakers and reconnect the audio source.
After-sales service information
If the product has a performance failure during the effective warranty period, you may apply for product warranty service.
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