- Ecouteurs sans fil Tous Ecouteurs sans fil
- Casques supra et intra-auriculaires Tous Casques supra et intra-auriculaires
- Casques filaires Tous Casques filaires
- Casques sans fil Tous Casques sans fil
Please check the following points: - Check if the earbuds are operating - Check if the earbuds volume are at an appropriate level - Check if the earbuds are correctly connected with your mobile phone. - Check if the earbuds are operating within a normal working range.
Please make sure: - Whether your mobile phone is in an area with a strong signal. - The earbuds are within an effective distance (10m)without any obstacles between the earbuds and mobile phone.
Please ensure the paired device support AVRCP (Audio Video Remote Control Profile) profile.
1) Please ensure the charging case is correctly connected to a power source. 2) Please recharge for about 30 minutes.
Please make sure to touch in the tap zone of the earbuds and the intensity/angle is moderate; if the tap sensitivity setting of these Edifier earbuds does not meet your usage habits, you can adjust it to suit your tap sensitivity in the Edifier Connect App.
To back to the two earbuds mode, simply press and hold the button of the charging case for 6 seconds to reconnect the left and right earbuds.
Informations sur le service après-vente
Si le produit présente un défaut de performance pendant la période de garantie effective, vous pouvez demander un service de garantie du produit.
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